Take no decision rashly. Act not before thinking. (Aboul Kasim Firdousi)
Reflection
CERTIFICATE
This is to certify that
Firsov Alexander
has completed the course
'Reflection'
oriented towards
customer service improvement
Moscow 1998
/Signature/
Richard Veden
American Express
International Service
Ltd.
General Director
/Signature/
Lada Stefantsova
'Reflection' Program
Manager
Хостинг от
uCoz
